News Flash

Main (Home Page) News

Posted on: November 23, 2022

Accepting applications for Help Desk Technician

The Town of Bethlehem Management of Information Services Department is seeking candidates for the position of Help Desk Technician.  Primary duties include but are not necessarily limited to the following:

  • Receives requests for support services from the MIS Department
  • Reviews and resolves computer software and hardware problems of users
  • Logs requests for technical support into a computer and forwards requests as necessary
  • Troubleshooting of routine and standard personal computer, scanner or printer problems and provides prescribed technical assistance if applicable
  • Answers phones and directs calls
  • Installs personal computers and peripheral equipment as necessary
  • Installs/Re-installs personal computer operation systems as necessary
  • Setup personal computer operating systems, third party software, and data/Internet/Intranet access for user specific needs
  • Acts as a liaison between the department and the vendor/manufacturer of the third party software in cases of vendor required support
  • Assists in maintaining the network infrastructure
  • Backs up programs and data according to established schedules
  • Troubleshoots connectivity and functionality problems
  • Participates in maintaining security
  • Maintain support documentation, files, and records.

Minimum Experience and Training: (Either)

  1. Graduation from a New York State or regionally accredited college or university with an Bachelor’s Degree in management information systems, computer science, information resources management, information technology, or a closely related field, OR
  2. Graduation from a New York State or regionally accredited college or university with an Associate’s Degree in management information systems, computer science, information resources management, information technology, or a closely related field and six (6) months full-time paid experience as a computer technician, OR
  3. Graduation from high school, or possession of a high school equivalency diploma, and one (1) year full-time paid experience as a computer technician.

Town benefits include paid vacation, holidays, sick time, medical and dental insurance, and New York State Retirement.

Please send resume, completed employment application, and cover letter by December 14, 2022 to:  Mary Tremblay-Glassman, Human Resources, Town of Bethlehem, 445 Delaware Avenue, Delmar, New York 12054.

Facebook Twitter Email

Other News in Main (Home Page) News

Letters to Santa 11/28 - 12/9

Posted on: November 28, 2022

Join us in celebrating the season!

Posted on: November 21, 2022

Temporary Signs Information

Posted on: September 4, 2013
Bears looking for food

Reducing Human-Bear Conflicts

Posted on: March 23, 2021

Your House/Business Number MUST be visible

Posted on: September 4, 2013

Fire Hydrant Clearing Notice

Posted on: March 24, 2017

IN CASE OF EMERGENCY - Cell Phone Tip

Posted on: September 4, 2013